AI automation, dispatch & receptionist for appliance repair companies.
A fridge full of groceries gives a customer about one phone call's worth of patience. If yours rings out while your tech is under a dishwasher, the job books with whoever answers next. Donna picks up instantly and locks in the same-day slot.
Real-time answers in under 60 seconds — try her yourself at (833) 309-7019.
Tuesday, June 12
8:30
The appliance repair problem
Appliance repair runs on same-day volume: $200-to-$400 tickets, full routes, every day. The customer with a dead fridge or a flooding washer doesn't shortlist three companies — they book the first one that responds. Every unanswered ring is a hole in tomorrow's route.
What Donna does
Built for how appliance repair companies actually work.
Same-day urgency triage
Dead fridges, flooding washers, and gas smells get flagged and booked into today's route. The squeaky dryer books next week without bothering you.
Model & symptom intake
Brand, model number, age, and symptom collected up front — so your tech arrives with the right parts and knows whether it's a repair call or a replace conversation.
Service-window scheduling
Jobs book into route-friendly arrival windows, with confirmations and on-the-way texts that keep customers home when your tech pulls up.
Missed-call recovery
Your techs spend all day in basements and laundry rooms. Every call that rings out gets an instant text back — before the customer dials the next shop.
Questions appliance repair companies ask us.
The fastest way to understand it? Text her.
Donna answers real questions from appliance repair companies all day. Ask her anything about your business — she'll give you a straight answer, and you'll experience exactly what your customers would.